Content Moderation Policy
How reports are handled, what actions we can take, and how appeals work.
Draft — this document still needs review and sign-off before launch.
Reporting
Anyone can report a song, post, profile or conversation from its menu. Reports include the reason you select and any description you add.
Review
Reports enter a moderation queue and are reviewed by the Hit Jungle team. We don't publish a guaranteed response time, because we won't promise a timeline we can't reliably meet.
Possible outcomes
- No action, if no rule was broken.
- Content removal.
- Feature restrictions on an account.
- Account suspension or termination for serious or repeated violations.
Copyright
Copyright reports follow the Copyright & DMCA process, including counter-notifications.
Appeals
If you believe a decision about your content or account was wrong, contact Support with the details and we will look again.
The formal appeals process is being finalised.
REQUIRES FINAL LEGAL REVIEW — appeals process and response commitments not finalised.